Support email: support@cloaknote.xyz
We use this address for app issues, privacy questions, bug reports, feature requests, and store-review follow-up.
What to include in a support request
- Your device model and operating system version.
- The app version you are using.
- A short description of the issue and how to reproduce it.
- Screenshots only if they do not expose sensitive note content.
Support scope
Cloaknote is a local-first note app. The most common issues involve editor behavior, on-device storage, reveal controls, and text-to-speech behavior.
- General app help and troubleshooting.
- Bug reports and feature requests.
- Privacy questions and data handling requests.
- Store listing questions related to Cloaknote or its in-app alias, Note Studio.
Basic troubleshooting
- Restart the app after changing privacy-related settings.
- Verify available device storage if local saves stop working as expected.
- Use headphones for text-to-speech playback in sensitive environments.
- Do not email real note content unless it is necessary for support.
Submission URLs
Apple Support URL: https://cloaknote.xyz/support
Google Play website/contact destination: https://cloaknote.xyz/support